The Association of Licensed telecoms Operators of Nigeria (ALTON), has made another set of clarifications regarding ongoing mandatory integration of NIN with SIM cards as directed by the Federal Government.
In its latest statement, the group said as follows;
- We note the challenges experienced by customers seeking to replace or upgrade their SIM cards following the suspension of sale and activation of SIM cards by the government which also affected SIM replacement.
- We empathize with people who have been unable to reactivate their phone lines as a result of the suspension.
- Further to engagements with government on the matter, we are pleased to report that our members have been granted permission to carry out SIM replacement upon verification of the customer’s NIN. In this regard, our members are working with NIMC to ensure seamless system connectivity for verification of NINs.
- We, therefore, seek the continued patience and understanding of our esteemed subscribers as we work with all stakeholders towards speedily resolution of issues affecting SIM Registration/Swap and activation. We assure you of restoring normal services in a seamless and effective manner as soon as possible.
