Federal Government through the Ministry of Communications, Innovation, and Digital Economy has lauded the management of the Nigerian Communications Commission NCC led by the Executive Vice Chairman/CEO, Dr. Aminu Maida for focusing on ensuring quality of telecom services to boost consumer experience.
Recall that Dr. Maida had on assumption of duty last year, told industry stakeholders and operators that his management style in regulating the industry will largely focus of enhancing quality service delivery as well as boosting consumer experience that is in tandem with global standards.
Speaking during a recent meeting with Dr. Maida and other key officials of the NCC in Abuja, Minister of Communications, Innovation, and Digital Economy Dr. Bosun Tijani, noted that the NCC boss has lived up to this promise.
According to the Minister, Dr. Maida has displayed exceptional leadership qualities, which have in turn, facilitated the promotion of consumer-centric initiatives by the commission.
“I am impressed by the strategic approach taken by Dr. Maida and the NCC team to elevate telecom services from ‘Quality of Service’ to an improved ‘Quality of Experience.
“The Commission’s focus on promoting consumer interests aligns with the government’s Strategic Blueprint to improve the telecom sector’s contribution to the economy.
“These steps from the NCC reassure me that we are heading in the right direction as we look to improve the sector and its impact on our daily lives”, the Minister asserted.
