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The Executive Vice Chairman of Nigerian Communications Commission (NCC), Prof Umar Garba Danbatta has said that Lagos state is the telecommunications hub of Nigeria.
In his address of welcome at the Lagos flag off of the 2017 Year of Nigerian Telecom Consumer, on Wednesday, he rolled out chilling figures from the Nigerian Bureau of Statistics (NBS) showing that Lagos in its first quarter telecommunications sector report for 2016 had a voice subscriber base of 19.04 million or 12.8% of the country’s subscribers.
NBS also revealed that the state had well over 12.62 million internet subscription or 13.65%.
Danbatta noted that “The state is home to many of the key players in the telecommunications sector so it is understandable that is has been selected as the flag off city after the major event in Abuja on March 15 2017”.
“The NCC 2017 Year of the Nigerian Telecom Consumer is remarkable because the Nigerian Telecom Consumer is center stage. We must also remember that these consumers together have made all the success stories we speak about possible in the telecom industry today.
“Almost two months ago (March 15) NCC flagged off a national campaign of the Year of the Nigerian Telecom Consumer at its Headquarters in Abuja. Sixty days hence, I am glad, we can report some progress resulting in increase in the activation of the Do-Not-Disturb short code using the 2442 facility, by more than one million consumers in this short span. More subscribers reported their unresolved complaints using NCC’s 622 toll-free lines in the same period.
Giving more details, NCC boss noted that “NCC Consumer Conversations are going on simultaneously every month in six zones across the country. Our famous faces of the Telecom Consumer, Comedienne Helen Paul and Actor Ali Nuhu are on board to sensitize consumers in this regard”.
“The Year 2017 is dedicated to the Nigerian Telecom Consumer. Following a management decision that compels NCC to seek to amplify the year’s activities towards ensuring that the consumer enjoys a customer experience that is enhanced and consistent in time and quality,” Danbatta said.