Stanbic IBTC has introduced a new mobile app as part of its financial service offerings aimed at boosting customer service delivery and user experience across its branch network.
In a statement, it said that the new Stanbic IBTC Mobile App would be the “best-in-class” in mobile financial service delivery, with emphasis on seamless user experience, aesthetics and convenience.
Commenting on the new App, Chief Executive Officer, Stanbic IBTC Holdings Plc, Mrs. Sola David-Borha, said that the launch of the app was in line with the bank’s value proposition to provide end-to-end financial services and solutions to its customers, adding that it was based on “our innovative customer-centric focus and the app was co-created with our customers”.
“We are continuously looking for ways to bring new and innovative products and services to our customers. The need to have access to financial services when and where our customers want it cannot be over-emphasised. So, we have now given them a new service that meets that demand. Our services will continue to evolve to anticipate their changing needs.”
“Our customers can see their bank accounts, mobile wallet, pension and mutual fund investments in one place, rendered in a beautifully crafted visual design that gives them total control of their money and investments. We will continue to add new features to meet our customers’ needs,” David-Borha added.
According to her, the move as another step towards leveraging evolving technologies to bring value-added products and services closer to Nigerians, in line with Stanbic IBTC’s drive to enhance financial inclusion in Nigeria.
