UBA driving Ikeja Electric to digital payment terminals
As part of new efforts to grow seamless payments of bills and associated fees, Ikeja Electric has launched payment terminals in 20 branches of the United Bank for Africa (UBA) across its network.
In a statement, the power group said the move was in line with its commitment to provide exceptional customer service experience to its customers.
The power distribution company said the terminals would provide a secure and convenient payment option for its customers residing within the locations.
Head of Corporate Communications, Ikeja Electric, Mr. Felix Ofulue, said the importance of the partnership with UBA will be seen in affording the Disco the opportunity to bring efficient service delivery closer to the customers.
Ofulue said “We are confident that the addition of these payment terminals will help us do better job of meeting the needs of our customers, in making payment of bills a lot easier and more convenient, while also improving their overall experience.
“We are committed to providing our customers with the greatest level of customer service and introducing these secure and convenient payment terminals is yet another aspect of our service offerings.”
While appealing to customers to take advantage of the proximity of the payment terminals to them and avoid making payments to any employee of the company, Ofulue called on customers to cooperate with the company to serve them better.
The statement listed some of the terminal point to include UBA branches in Akowonjo, Abule Egba, Ijaiye Ogba, Akute, Allen Avenue, Ogudu, Ikeja GRA, Ojodu, Ikotun and Ketu. While others can also be found in Ikorodu, Okota, Bank Anthony (Ikeja), Simbiat Abiola Way (Ikeja), New Oko-Oba, Iju, Dopemu, Iyana Ipaja (NYSC), Oba Akran and Oregun.
It would be recalled that in the last two years, Ikeja Electric had successfully expanded its payment options to include scratch card vouchers, Pawakad, Baxibox and multiple online payment platforms.