Glo rolls out 4 products to drive loyalty in telecoms service
Leading telecoms group and data grandmasters, Globacom, has launched four customer-empowering products.
The new products lead by Glo Borrow Me Data, and reloaded three other products for the benefit of its customers including Double Free Tomorrow, 11k/s for All and IDD Packs.
The unveiled products, according to Globacom’s Head, Usage and Retention, Mr. Sola Arowogbadamu, are designed to better the lots of subscribers in all services provided by the company.
He added that Glo Borrow Me Data allows subscribers to borrow Data credit of up to 2GB whenever their data bundles are exhausted and they have no airtime balance to recharge their data plan.
He said customers who are unsuccessful in their bid to subscribe to new data bundle on account of low balance can also have recourse to Glo Borrow Me Data. According to him, eligibility criterion for the offer includes the length of time the customer has been on the network and the customer’s average monthly data usage.
Arowogbadamu noted further that Double Free Tomorrow gives back to the subscriber, the following day, 200 percent of whatever is spent on calls, SMS or data on any given day. In essence, whatever a subscriber uses on calls, internet services and SMS on any given day is credited back two-fold at the start of the next day.