West Africa Container Terminal (WACT), operated by APM Terminals at the Port of Onne, has introduced an online terminal services platform, which enables customers to have better control over their cargo’s movement.
Details gathered show that the digital platform will help optimise logistics operations by providing real-time visibility into the status of cargo within the container terminal. Customers can select needed terminal services and book and pay online from their own office, rather than by coming to the terminal.
These new services will help companies that handle the cargo movement throughout Nigeria, operate more effectively and efficiently.
Aamir Mirza, Managing Director of WACT said in a statement that “We are pleased to offer these on-line services to help make our customer’s operations more efficient. This tool will further enable business in and around our port communities.”
He said upon signing up, customers will have access to three core features: visibility into the movement of their cargo; support in getting their container in or out of the terminal at timings of their convenience; and online order and pay services. Additional services will be added to the platform based on customer demand.
While agreeing that the initial reaction to the platform has been positive, IFY Fancy, an import customer at WACT, who was one of the first customers introduced to LIFT, was excited knowing Customs inspections can be booked through the platform without having to come to the terminal.
Responding, company Secretary at IFY Fancy, Jennifer Nnajiuba, said: “It will save us cost to not have to go to the terminal to do business anymore.”
West Africa Container Terminal Onne started commercial operations in 2007 and has become the most efficient Nigerian gateway to markets outside the Lagos area. WACT has an annual throughput capacity of 314,000 TEUs, with 250 reefer plugs and a depth of 12 meters alongside.