TDPlus, a subsidiary of Sub-Saharan Africa’s leading technology, lifestyle and solutions distributor, TD Africa, has signed a partnership to provide quality support services to customers of Samsung, a global Original Equipment Manufacturer (OEM)in Nigeria and beyond.
Specifically, TD Plus has been certified as an Authorized Service Centre for Samsung Mobile and Consumer Electronics.
Equally important, TD Plus has also partnered with Samsung to offer free screen repairs for mobile devices at fifty per cent discount. The offer covers the first 50 Samsung mobile users, with interested persons expected to call 08129851224 and 08129851226 to take advantage.
A top-notch after-sales support company, TDPlus is expected to bring its years of premium support and unmatched swift service delivery to millions of Samsung electronics and mobile device consumers in Nigeria.
The partnership is expected to strengthen Samsung’s support offerings and reduce average waiting time for customers. Further, the partnership represents a watershed in Samsung’s ambition to secure a bigger share in the Nigerian electronics and mobile devices markets, which requirean efficient, responsive and round-the-clock-support service to navigate.
Head of TDPlus, Mr Karthik Ramachandran, urged consumers to take advantage of the partnership and experience the best of TDPlus and Samsung.
Ramachandran said: “The partnership between TDPlus and Samsung is a welcome development. The partnership is an extension of what TDPlus has been doing for major OEMs in the consumer electronics and mobile devices market.TDPlus is well known for swift issues resolution, zero downtime culture and long-standing tradition of renderingtough engineering and support services to clients. Therefore, Samsung electronics and mobile device consumers should expect the best.
“This partnership holds a great opportunity for Samsung customers to resolve their issues, relating to their home appliancessuch as television sets, refrigerators, air conditioners, washing machines, irons, microwaves, wireless speakers, blenders, as well as mobile devices such as phones, tablets, among others in record time. Warranty and out-of-warranty bound products will greatly benefit from this collaboration. TDPlus remains the support service brand of first choice in Nigeria,” he disclosed.
TDPlus is a leading Information Technology (IT) support company with proven competence in the deployment of solutions, maintenance and after-sales support borne out of years of unmatched service delivery to millions of IT infrastructure and mobile device users in Nigeria and the West African sub-region.Founded over a decade ago, TDPlus boasts of world-class professionalism, technical competency, quick service delivery, a nation-wide reach, pool of experienced engineers and renowned customer service orientation, all of which have set it apart in the marketplace.
The company has existing service support partnerships with other renowned OEMs such as HP, Microsoft, Dell EMC, Toshiba, Acer, APC by Schneider, among others.
