Microsoft, Genesys widen partnership to boost use of cloud by enterprises
Microsoft Corporation and Genesys have expanded their partnership to provide enterprises with a new cloud service for contact centres that enables them to deliver superior interactions for customers. With the omnichannel customer experience solution, Genesys Engage™, running on Microsoft Azure,…
SES Pioneers Cloud-Based Network Automation and Service Orchestration
SES Group Wednesday announced plans to create an open, standards-based network automation and service orchestration platform, built on Open Network Automation Platform (ONAP) and powered by Amdocs’ network functions virtualization (NFV) technology. Based on the announcement, SES becomes the first…
ATCON boss, Teniola reveals how Nigeria lost $30b ICT FDIs to S/Africa
The President of Association of Telecoms Companies of Nigeria (ATCON), Engineer Olusola Teniola has listed poor power generating capacity; harsh business climate; foreign exchange volatility; high level corruption, as key factors redirecting Nigerian bond foreign direct investments (FDIs) in Information…