NCC set to recalibrate variables used in measuring operators’ KPIs to ease service delivery
More revelations are still coming from the recently launched ‘Year of the Consumer’ by the Nigerian Communications Commission (NCC). Latest include the readiness of the Commission to review the Key Performance Indicators (KPIs) of operators to ensure telephony services quality…
Sending “STOP” to 2442 don’t end unsolicited sms, many subscribers insist
Crisis of trust is gradually building up between telecoms subscribers’ and the regulator, the Nigerian Communications Commission (NCC). This is stemming from the fact that contrary to the claims of the Commission that mere sending of ‘STOP’ to a coded…
