MTN raising the bar in modern Customer Experience Management with Nokia
Leading telecoms services provider, MTN Nigeria has partnered Nokia to take customer experience management (CEM) to the next level in Nigeria. The company said during a press conference to announce the deal that it adopted new advanced technology in analytics,…
MTN Nigeria inks deal with Nokia to integrate CEM technology
As part of advanced structural refroms to deepen leadership of the Nigerian telecoms market, MTN Nigeria has sealed new deal with Nokia to integrate its Customer Experience Management (CEM) software. Explaining the deal in Lagos, Nokia’s Account Leader for MTN…