Customer Service Week: UBA Hinges Customer Satisfaction on Innovation, Optimisation and Upgrading of Banking Platforms
Pan African financial institution, United Bank for Africa (UBA) Plc, has said that the recently embarked transformation of its processes is to ensure that customers’ expectations are not only met but surpassed while enjoying seamless and world-class banking services. In…
Diamond Bank may exceed 40% lead in USSD transactions volume soon
Whereas the management of leading financial institution, Diamond Bank Plc has said it now controls 40 percent of the volume of Unstructured Supplementary Service Data (USSD) transactions in the banking sector, industry pundits are of the opinion that the bank…