After concluding plans to list on the Ghanaian Stock Exchange this year, Ghana’s leading telecommunication giant, MTN is set to inject over $144 million of capital expenditure to deepen network expansion and quality of service.
Just like in Nigeria, the network has a leading subscriber base with about 17.8 million mobile subscribers.
The company said the new investment in its operations is to meet the growing customer demands.
The Acting Senior Corporate Services Executive, Mrs. Pala Asiedu Ofori, said this during an interaction with the media in the Central Region in Cape Coast to discuss the achievement of the organization in 2017 as well as its corporate strategic vision for 2018.
According to her, MTN Ghana is focused on improving customer experience by investing in network improvement, hiring experienced staff, providing quality service, improving distribution networks and bringing on board more value-added services for voice calls and data services across the country.
She said “As part of initiatives for this year, MTN would also roll out 230 new sites for extension, 200 rural sites extension, 695 km of fibre, 1,100 3G new sites and fibre-to-home extension to 20,000 homes”.
“MTN in Ghana has rolled out new services such as social bundles and yellow birthday, digitized bill payments, customer feedback mechanisms, increased service points and data packages to make internet usage more convenient to customers.
Ofori reminded businesses of the network’s varying portfolios, including communications solutions designed to deliver a world-class, limitless and cutting-edge business communications platform, to boost the development of small, medium and large enterprises in Ghana.
Known as “MTN Business”, the official recalled that it was dedicated to converging Information and Communications Technology (ICT) to provide a one-stop-shop for all ICT needs of individuals and corporate entities with innovative, robust and cost-effective communications solutions.
Continuing, she averred that MTN Ghana has invested in technological infrastructure including three Data Centres in Eastern, Greater Accra and Ashanti Regions with high capacity to support business with Data Recovery Sites, Servers, Rack Spaces, Backup systems and to meet the ICT needs of organizations that sign unto the platform.
