Innovations, Data analytics offer great opportunities in financial transactions—FCMB boss
The Managing Director of First City Monument Bank (FCMB), Mr. Adam Nuru has disclosed that modern banking transactions have powered away from paper to technological innovations and data analytics.
Giving insights on the bank’s newly-acquired Mobile App, he said that it offers great opportunities in financial transactions, particularly in banking service access. He was quick to observe that being technology compliant is also a way of building capabilities needed in the evolving digital world.
According to him, the technology coming with the new App will drive increase in engagements with existing and prospective customers to exponentially scale up customer acquisition and transactions at a lower cost to serve.
Business Hilights gathered further that already, the App is rated by experts as well secure and user-friendly platforms with seamless delivery plus faster and more convenient solutions to streamline and make financial transactions very exciting.
Nuru said “This is an important milestone in our journey to becoming a digital first financial institution. This will see us build the capabilities needed to develop and deploy an array of digitized products that are simple and easy to use.
“By leveraging emerging technologies and data analytics, we will increase engagement with our existing and prospective customers to exponentially scale up customer acquisition and transactions at a lower cost to serve’’, he said.
The bank noted further that apart from basic banking services, the bank said, the App executes resolutions to dispute transactions, increase transaction and card limits, manage cards, even to
