As part of new drive to improve both revenue generation and Ports operations using real time modern methods and techniques, the leadership of Nigerian Ports Authority (NPA) has launched Revenue and Invoice Management System (RIMS).
Speaking, at the Go-live and launching of the platform in Lagos, the Managing Director, Hadiza Bala Usman said the platform is a fully convergence system which helps to integrate business in the Ports Industry through the use of internet based devices.
She pointed out that as ever desired by NPA’s management, “RIMS would block revenue leakages amongst transparent operational procedures which would not only strengthen the processes of operation but emphasize the exclusion of unnecessary human interface in doing business at the Ports”.
Explaining more, Usman revealed that “the Customer Portal will further provide a platform for our clients to fast track transactions at the Ports and communicate with Management seamlessly”.
“RIM is pure improved customer service delivery system and a base for enhanced operational efficiency.
She added that this will further enhance progress on the Single Window Platform with strategic automation in conjunction with the Nigeria Customs Service.
Earlier in his welcome address, the Executive Director, Finance and Administration, Mohammed Bello Koko disclosed the fact that the platform would enhance profitably and assure uniform tariff rates across all Port locations. He said the user friendly portal would also enhance accuracy and completeness of documentation.
In his contribution, the Executive Director, Marine and Operations, Dr. Sokonte Huttin Davies called for sustained synergy amongst Stakeholders with information sharing being the theme in order to achieve milestones in the sector.
He said “excellence is the target and all hands must be on deck to attain that status,” stressing that “together we shall make things work”.
The event is one of the numerous reforms at NPA in making the Authority “a model agency” in Nigeria.
It would be recalled that in 2015 an introductory platform of RIMS was launched to the appreciation of Stakeholders. The event in the front burner today is a sustained attempt at continuity of purpose.
